Backup Exec SMTP E-Mail notifications with Google Mail

Recently in work I’ve been looking at getting our Backup Exec email notifications working so it can alert us on failure of the job. Had some issues in work so I installed BackupExec on a VM at home and tried it, all worked fine.

First thing, as BackupExec 16 does not support secure mailing, you’ll need to use port 25 and allow this outbound. SSL or TLS is not an option.

If you have two-factor authentication on your account, you’ll need to create an app password to sign in. If you can’t create an app password, you’ll need to allow less-secure application access – if you can’t do this and you’re on a google apps account, you’ll need to contact your Google Domain Admin.

Then, in BackupExec, go to Settings > Configuration and Settings > Alerts and Notifications > Email and Text Notifications and check the settings below.

Email Server: smtp.gmail.com

Port Number: 25

Sender Name: Anything, doesn’t matter

Sender Email: Valid email on your domain

Email Authentication: Ticked

Sender User Name: Valid User Account Email (full domain, so yourname@gmail.com or yourname@googleappsdomain.com)

Sender Password: Application Password for Account Above.

Then go to Settings > Configuration and Settings > Alerts and Notifications > Notification Recipients and set up an email address to recieve the messages, if you haven’t already.

You can then send a test email. You should get a message similar to below.

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